{"id":485434,"date":"2024-10-18T11:06:13","date_gmt":"2024-10-18T09:06:13","guid":{"rendered":"https:\/\/primalfocus.eu\/?page_id=485434"},"modified":"2026-02-25T12:37:17","modified_gmt":"2026-02-25T11:37:17","slug":"politica-de-devolucao","status":"publish","type":"page","link":"https:\/\/primalfocus.eu\/pt\/return-policy\/","title":{"rendered":"Pol\u00edtica de devolu\u00e7\u00e3o"},"content":{"rendered":"
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Pol\u00edtica de devolu\u00e7\u00e3o<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Obrigado por comprar connosco! Esfor\u00e7amo-nos por garantir que tem uma experi\u00eancia positiva com os nossos produtos. Abaixo est\u00e3o as pol\u00edticas de devolu\u00e7\u00e3o espec\u00edficas para cada categoria de produtos que oferecemos.<\/p>

\u00a0<\/h3>

Diretrizes gerais de devolu\u00e7\u00e3o<\/h3>

Per\u00edodo de devolu\u00e7\u00e3o:<\/strong>
Pode devolver produtos eleg\u00edveis no prazo de 14 dias ap\u00f3s a rece\u00e7\u00e3o da sua encomenda. Para se qualificar para uma devolu\u00e7\u00e3o, os produtos devem estar fechados, com os selos intactos.<\/p>

Envio de devolu\u00e7\u00e3o:<\/strong>
O cliente \u00e9 respons\u00e1vel pelos custos de envio da devolu\u00e7\u00e3o, exceto se o produto estiver danificado ou com defeito. Recomendamos a utiliza\u00e7\u00e3o de um servi\u00e7o de transporte rastre\u00e1vel para garantir uma devolu\u00e7\u00e3o segura.<\/p>

Processo de reembolso:<\/strong>
Assim que recebermos e inspeccionarmos o artigo devolvido, notific\u00e1-lo-emos da aprova\u00e7\u00e3o ou rejei\u00e7\u00e3o do seu reembolso. Os reembolsos aprovados ser\u00e3o processados no prazo de 7 a 10 dias \u00fateis e emitidos para o m\u00e9todo de pagamento original.<\/p>

Condi\u00e7\u00f5es n\u00e3o retorn\u00e1veis:<\/strong>
N\u00e3o podemos aceitar devolu\u00e7\u00f5es se o selo estiver quebrado ou a embalagem aberta, devido a requisitos de seguran\u00e7a e controlo de qualidade. Al\u00e9m disso, os artigos devolvidos ap\u00f3s 30 dias da data de entrega n\u00e3o podem ser reembolsados.<\/p>

\u00a0<\/h3>

Categorias de produtos espec\u00edficas<\/h3>

\u00a0<\/h4>

1. Suplementos (Caf\u00e9 de Cogumelos, C\u00e1psulas de Lion's Mane, C\u00e1psulas de Cordyceps, C\u00e1psulas de Chaga e C\u00e1psulas de Reishi)<\/strong><\/h4>
  • Elegibilidade para o regresso:<\/strong> N\u00e3o aberto e com o selo intacto.<\/li>
  • Per\u00edodo de devolu\u00e7\u00e3o:<\/strong> 14 dias a contar da data de entrega.<\/li>
  • Condi\u00e7\u00f5es de reembolso:<\/strong> O reembolso s\u00f3 ser\u00e1 efectuado para as c\u00e1psulas de suplemento devolvidas que cumpram os crit\u00e9rios acima referidos.<\/li><\/ul>

    \u00a0<\/h4>

    2.\u00a0Trufas m\u00e1gicas, trufas de microdosagem, produtos LSD legais, gotas de Amesterd\u00e3o, cactos e kits de cultivo<\/strong><\/h4>
    • N\u00e3o retorn\u00e1vel:<\/strong> Devido \u00e0 natureza perec\u00edvel e \u00e0s considera\u00e7\u00f5es de higiene destes produtos, n\u00e3o podemos aceitar devolu\u00e7\u00f5es de trufas m\u00e1gicas frescas, trufas de microdosagem, produtos 1S-LSD, Amsterdam Drops, cactos ou kits de cultivo.<\/li>
    • Reembolsos:<\/strong> N\u00e3o ser\u00e3o efectuados reembolsos para estes artigos em nenhuma circunst\u00e2ncia.<\/li><\/ul>

      3. Mercadoria (vestu\u00e1rio, acess\u00f3rios, etc.)<\/strong><\/h4>
      • Elegibilidade para o regresso:<\/strong> As mercadorias n\u00e3o abertas e n\u00e3o usadas podem ser devolvidas no prazo de 14 dias ap\u00f3s a rece\u00e7\u00e3o.<\/li>
      • Regras de devolu\u00e7\u00e3o de vestu\u00e1rio normal:<\/strong>
        • Os artigos devem estar no seu estado original, com as etiquetas coladas e a embalagem intacta.<\/li>
        • Os artigos gastos ou lavados n\u00e3o podem ser devolvidos.<\/li>
        • Os artigos devolvidos ap\u00f3s 14 dias a contar da data de entrega n\u00e3o podem ser reembolsados.<\/li><\/ul><\/li><\/ul>

          \u00a0<\/h3>

          Endere\u00e7o para devolu\u00e7\u00f5es<\/h3>

          As devolu\u00e7\u00f5es devem ser enviadas para o seguinte endere\u00e7o:<\/p>

          Kerkenbos 1063M,
          6546 BB Nijmegen,
          Pa\u00edses Baixos.<\/p>

          Para garantir um processo de devolu\u00e7\u00e3o sem problemas, \u00e9 favor incluir o seu n\u00famero de encomenda<\/strong> e especificar o(s) produto(s) que est\u00e1 a devolver.<\/p>

          \u00a0<\/strong><\/p>

          Nota:<\/strong>
          Uma vez rompido o selo de pl\u00e1stico das c\u00e1psulas de suplemento, deixamos de poder garantir a qualidade ou a seguran\u00e7a do produto e este n\u00e3o pode ser devolvido ou reembolsado,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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