{"id":485434,"date":"2024-10-18T11:06:13","date_gmt":"2024-10-18T09:06:13","guid":{"rendered":"https:\/\/primalfocus.eu\/?page_id=485434"},"modified":"2026-02-25T12:37:17","modified_gmt":"2026-02-25T11:37:17","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/primalfocus.eu\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"
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Pol\u00edtica de devoluciones<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Gracias por comprar con nosotros. Nos esforzamos para que tenga una experiencia positiva con nuestros productos. A continuaci\u00f3n encontrar\u00e1 las pol\u00edticas de devoluci\u00f3n espec\u00edficas para cada categor\u00eda de productos que ofrecemos.<\/p>

\u00a0<\/h3>

Directrices generales de devoluci\u00f3n<\/h3>

Plazo de devoluci\u00f3n:<\/strong>
Puede devolver los productos elegibles dentro de los 14 d\u00edas siguientes a la recepci\u00f3n de su pedido. Para optar a una devoluci\u00f3n, los productos deben estar sin abrir y con los precintos intactos.<\/p>

Env\u00edo de devoluciones:<\/strong>
El cliente es responsable de los gastos de env\u00edo de la devoluci\u00f3n a menos que el producto est\u00e9 da\u00f1ado o defectuoso. Recomendamos utilizar un servicio de env\u00edo con seguimiento para garantizar una devoluci\u00f3n segura.<\/p>

Proceso de reembolso:<\/strong>
Una vez que recibamos e inspeccionemos el art\u00edculo devuelto, le notificaremos la aprobaci\u00f3n o denegaci\u00f3n de su reembolso. Los reembolsos aprobados se procesar\u00e1n en un plazo de 7 a 10 d\u00edas laborables y se emitir\u00e1n al m\u00e9todo de pago original.<\/p>

Condiciones no retornables:<\/strong>
No podemos aceptar devoluciones si el precinto est\u00e1 roto o el embalaje est\u00e1 abierto, debido a requisitos de seguridad y control de calidad. Adem\u00e1s, los art\u00edculos devueltos despu\u00e9s de 30 d\u00edas desde la fecha de entrega no pueden ser reembolsados.<\/p>

\u00a0<\/h3>

Categor\u00edas espec\u00edficas de productos<\/h3>

\u00a0<\/h4>

1. Suplementos (Caf\u00e9 de setas, C\u00e1psulas de Melena de Le\u00f3n, C\u00e1psulas de Cordyceps, C\u00e1psulas de Chaga y C\u00e1psulas de Reishi)<\/strong><\/h4>
  • Requisitos para la devoluci\u00f3n:<\/strong> Sin abrir y con el precinto intacto.<\/li>
  • Plazo de devoluci\u00f3n:<\/strong> 14 d\u00edas a partir de la fecha de entrega.<\/li>
  • Condiciones de reembolso:<\/strong> S\u00f3lo se reembolsar\u00e1n las c\u00e1psulas de suplemento devueltas que cumplan los criterios anteriores.<\/li><\/ul>

    \u00a0<\/h4>

    2.\u00a0Trufas m\u00e1gicas, trufas para microdosificaci\u00f3n, productos legales de LSD, gotas de \u00c1msterdam, cactus y kits de cultivo<\/strong><\/h4>
    • No retornable:<\/strong> Debido a la naturaleza perecedera y a las consideraciones higi\u00e9nicas de estos productos, no podemos aceptar devoluciones de trufas m\u00e1gicas frescas, trufas para microdosificaci\u00f3n, productos 1S-LSD, Amsterdam Drops, Cactus o kits de cultivo.<\/li>
    • Reembolsos:<\/strong> En ning\u00fan caso se reembolsar\u00e1n estos art\u00edculos.<\/li><\/ul>

      3. Mercanc\u00eda (ropa, accesorios, etc.)<\/strong><\/h4>
      • Requisitos para la devoluci\u00f3n:<\/strong> La mercanc\u00eda sin abrir y sin usar puede devolverse en un plazo de 14 d\u00edas a partir de la fecha de recepci\u00f3n.<\/li>
      • Normas est\u00e1ndar de devoluci\u00f3n de ropa:<\/strong>
        • Los art\u00edculos deben estar en su estado original, con las etiquetas puestas y el embalaje intacto.<\/li>
        • Los art\u00edculos desgastados o lavados no pueden devolverse.<\/li>
        • Los art\u00edculos devueltos despu\u00e9s de 14 d\u00edas a partir de la fecha de entrega no pueden ser reembolsados.<\/li><\/ul><\/li><\/ul>

          \u00a0<\/h3>

          Direcci\u00f3n para devoluciones<\/h3>

          Env\u00ede sus devoluciones a la siguiente direcci\u00f3n:<\/p>

          Kerkenbos 1063M,
          6546 BB Nimega,
          Pa\u00edses Bajos.<\/p>

          Para garantizar un proceso de devoluci\u00f3n sin problemas, por favor incluya su n\u00famero de pedido<\/strong> y especifique qu\u00e9 producto(s) est\u00e1 devolviendo.<\/p>

          \u00a0<\/strong><\/p>

          Nota:<\/strong>
          Una vez roto el precinto de pl\u00e1stico de las c\u00e1psulas del suplemento, ya no podemos garantizar la calidad ni la seguridad del producto, por lo que no podr\u00e1 devolverse ni reembolsarse.,,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Return Policy Thank you for shopping with us! We strive to ensure you have a positive experience with our products. 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